IKEA sells low-price products, including furniture, accessories, bathrooms and kitchens at retail stores around the world. While our core business is the selling of home furnishings, we also develop and purchase IKEA products in relationship with suppliers.
Our company vision is this: To create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.
As a company, our vision is to create a better everyday life for the many people. We know it is our co-workers who make our vision a reality.
Our Human Resource idea is to give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles, so that, together, we are strongly committed to creating a better everyday life for ourselves and our customers.
| 职位职能: 行政专员/助理 行程管理/操作 |
职位描述:
PURPOSE OF THIS FUNCTION:
-Provide a high level of service during the assigned office hours in travel related issues
-Ensure efficient traveling with low cost
Support travel related communication between IKEA staff and external vender
ASSIGNMENTS: (main responsibilities) maximum 10 points
-Provide travel booking service and be a consultant for IKEA travellers
oHotel reservation
oTravel tickets (air, ferry, train, etc.,)
oCar rental
oPick up service
-Ensure a high level service from nominated Travel agents
-Meet nominated Travel agents to discuss/share needs/frustrations (on periodic basis)
-Review the market to obtain best possible service and price (quotations rounds on periodic basis)
-Follow the set internal rules & guidelines for travel bookings
-Coordinate car bookings according to set policy
-Support Virtual meeting, incl. Phone/Web/video, and arrange onsite training periodically
-Guide IKEA staff for Online booking system usage
COMPETENCE:
Knowledge
-University degree (English &/or Economics) or equivalent in working experience
-Be interested in the meeting & travel service & deep understanding of the travel business
-Working experience of car, group, hotel or relevant areas
-High knowledge of PC applications e.g. MS Office
-Fluent in English (in written and oral)
Capabilities /Motivation
-Outgoing (enjoy dealing with people)
-Confident
-Proactive
-Communication skills (in written and oral)
-Capable of dealing with multiple administrative tasks under time pressure.
-Be polite, but firm when dealing with difficult, impatient or distressed people
-Organization skills/Efficient
-Independent
-Supportive
-Positive to change, constantly searching for improvements
-Committed to deliver results
-Willing to share and promote IKEA values
-Create and support a good working relationship
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